If during the course of our engagement with you, you have any concerns about our service, you can raise these with Glyn Jacobs (glynjacobs@42mk.co.uk) or Rebecca Lyons (rebeccalyons@42mk.co.uk) in the first instance. If you raise any concerns which we cannot address to your satisfaction, you have the right to take that issue up with ICAEW (https://www.icaew.com/regulation/complaints-process/make-a-complaint).
